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Tuesday, September 27
 

9:00am MDT

FreePBX World Opening - 'THE OG - Original GUI' What's in the Box - Not Just a Configurator for Asterisk!
SESSION OVER? Give us your feedback!
FreePBX continues to grow in distribution globably due to the powerful feature set available out of the box. In this session you will learn what powerful features are baked into the platform that give you the freedom to build Unified Communications solutions to fit your needs.
Speakers
avatar for Preston McNair

Preston McNair

As Vice President of Sales at Sangoma US, Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact, and SIPStation product lines and Professional Services. Preston brings more than 20 years of executive... Read More →

Tuesday September 27, 2016 9:00am - 9:40am MDT
Cira A
  FreePBX World Track

9:00am MDT

Asterisk from Scratch - Part 1 - Intro to Asterisk & Asterisk Architecture
SESSION OVER? Give us your feedback!
Asterisk from Scratch is a well-rounded informative overview of the Asterisk Project, with a focus on the essentials a general "newbie" should know. All are welcome! Whether you are managing a team deploying an Asterisk implementation, evaluating potential replacements for a legacy telephony solution, or are simply new to Asterisk, this talk has something to offer you.

This all-day seminar is broken into multiple sessions, beginning with background information such as the history of Asterisk and examples of fundamental configuration for a call flow and features such as Voicemail, IVR and will include a comparison of SIP channel driver configuration in Asterisk 13.


Speakers
avatar for Alejandro Gutierrez

Alejandro Gutierrez

Director/Owner, Tech 4 Canada
Over nine (9) years of proven experience in the design, implementation and support of successful IT projects (Voice over IP Solutions, Routing and Switching Configurations). Commitment to excellence, business insight, strong customer focus and great technical skills have allowed... Read More →

Tuesday September 27, 2016 9:00am - 10:35am MDT
Solana I Solana I
  Asterisk from Scratch   Commercial Track

9:00am MDT

Switchvox: Building Interactive Voice Response (IVR) Menus
SESSION OVER? Give us your feedback!
Building Interactive Voice Response (IVR) Menus:Learn tips on how to create custom Switchvox IVR menus and how to use other tools to supplement these IVRs. You will also learn the benefits of using an IVR for your business phone system.
Speakers
avatar for Steve Jakab

Steve Jakab

Sales Engineer, Digium
Steve has been with Digium since 2007 as a Sales Engineer supporting Switchvox. Among Steve’s responsibilities are Pre-Sales Support, Engineering Interface, and Training and Channel support activities.

Tuesday September 27, 2016 9:00am - 10:35am MDT
Solana H Solana H
  Commercial Track

9:45am MDT

Take Control of Your FreePBX Phone System with iSymphony
SESSION OVER? Give us your feedback!
 See how iSymphony enhances your FreePBX phone system with powerful call management tools. You'll learn how to integrate iSymphony with User Manager, CRM tools, and multi-PBX systems. Find out how this web-based solution for FreePBX can help your organization be more productive.
Speakers
avatar for Sean Hetherington

Sean Hetherington

Managing Partner, i9 Technologies
Sean Hetherington is a managing partner and one of two founders of i9 Technologies, a FreePBX EcoSystem Certified Partner. Sean has been in the telephony and VoIP fields for over 10 years and managing the iSymphony project since its creation in 2006.

Tuesday September 27, 2016 9:45am - 10:35am MDT
Cira A
  FreePBX World Track

11:00am MDT

Building your Business Around Open Source Telephony - DIY Telecom Best Practices
SESSION OVER? Give us your feedback!
 Preston McNair, VP of Sales for Sangoma Technologies, 20+ year telecom veteran and prior AstriCon, FreePBX World and Asterisk World Speaker walks you through the best practices of building your business with Open Source Telephony. "Being a part of the FreePBX Project has allowed me to speak to thousands of business owners and system integrators utilizing FreePBX to build businesses across the planet, in this session I'll share many best practices and case studies from that experience." - Preston
Speakers
avatar for Preston McNair

Preston McNair

As Vice President of Sales at Sangoma US, Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact, and SIPStation product lines and Professional Services. Preston brings more than 20 years of executive... Read More →

Tuesday September 27, 2016 11:00am - 11:40am MDT
Cira A
  FreePBX World Track

11:00am MDT

Asterisk From Scratch - Part 2 - Installing Asterisk & Intro to Dial Plan
SESSION OVER? Give us your feedback!
Asterisk from Scratch is a well-rounded informative overview of the Asterisk Project, with a focus on the essentials a general "newbie" should know. All are welcome! Whether you are managing a team deploying an Asterisk implementation, evaluating potential replacements for a legacy telephony solution, or are simply new to Asterisk, this talk has something to offer you.

This all-day seminar is broken into multiple sessions, beginning with background information such as the history of Asterisk and examples of fundamental configuration for a call flow and features such as Voicemail, IVR and will include a comparison of SIP channel driver configuration in Asterisk 13.
Speakers
avatar for Alejandro Gutierrez

Alejandro Gutierrez

Director/Owner, Tech 4 Canada
Over nine (9) years of proven experience in the design, implementation and support of successful IT projects (Voice over IP Solutions, Routing and Switching Configurations). Commitment to excellence, business insight, strong customer focus and great technical skills have allowed... Read More →

Tuesday September 27, 2016 11:00am - 12:15pm MDT
Solana I Solana I
  Asterisk from Scratch   Commercial Track

11:00am MDT

Building Switchboards in Switchvox
SESSION OVER? Give us your feedback!
The Switchboard is Switchvox’s powerful user productivity tool.Learn how an admin or an end-user can build custom Switchboards and how this can make the users more efficient at their job.
Speakers
avatar for Steve Jakab

Steve Jakab

Sales Engineer, Digium
Steve has been with Digium since 2007 as a Sales Engineer supporting Switchvox. Among Steve’s responsibilities are Pre-Sales Support, Engineering Interface, and Training and Channel support activities.

Tuesday September 27, 2016 11:00am - 12:15pm MDT
Solana H Solana H
  Commercial Track

11:45am MDT

Do These Shoes Match My FreePBX? Accessorizing Your VoIP Deployments
SESSION OVER? Give us your feedback!
Mike White with .e4 Strategies will give you an overview of additional hardware components that can help you close more deals! What additional devices should you consider when building out VoIP solutions?  From headsets to paging gateways to door phones and all sorts of specialty devices, find out about the wide range of accessories that may fit the needs of your next installation.
Speakers
MW

Mike White

Mike White is the owner and operator of .e4 Strategies, a leading online reseller of VoIP hardware.

Tuesday September 27, 2016 11:45am - 12:15pm MDT
Cira A
  FreePBX World Track

12:30pm MDT

Lunch
Tuesday September 27, 2016 12:30pm - 1:30pm MDT
Solana A Solana A
  Break/Meal

1:45pm MDT

Bicom: How to Increase Profits & Grow Customer Loyalty
SESSION OVER? Give us your feedback!
This 45 minute session by BiCom will consist of two sessions; How to Make More Profit, and How to Increase Customer Loyalty.

How to increase Profits
Stephen has worked for and with some of the world's largest Telcos including BT, Vodafone Wind, Go, Wateen, Telecom Italia. From this experience he has been exposed to some of the best techniques to increase the profits of service providers and wishes to share these.

How to improve Customer Loyalty
Kevin has been helping hundreds of individuals and teams create and grow their Telco Businesses. Whether small startups or multi-nationals their markets continue to mature and it has never been as important to maintain customers' loyalty as ever more opportunities arrive to add value.
Speakers
avatar for Kevin Langford
avatar for Stephen Wingfield

Tuesday September 27, 2016 1:45pm - 2:30pm MDT
Solana H Solana H
  Commercial Track

1:45pm MDT

Hardware and Software Certified and Designed for the FreePBX EcoSystem
SESSION OVER? Give us your feedback!
The FreePBX EcoSystem is more than just a downloadable distribution. The EcoSystem includes an entire array of hardware solutions from the FreePBX team and from certified third parties. These solutions give system integrators the freedom to build platforms to fit their needs. In this talk Preston will help you discover these platforms and some of the unique systems that may be a good fit for your next deployment.
Speakers
avatar for Preston McNair

Preston McNair

As Vice President of Sales at Sangoma US, Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact, and SIPStation product lines and Professional Services. Preston brings more than 20 years of executive... Read More →

Tuesday September 27, 2016 1:45pm - 2:30pm MDT
Cira A
  FreePBX World Track

1:45pm MDT

Asterisk from Scratch - Part 3 - Configuring Endpoints & Interactive Dialplan
SESSION OVER? Give us your feedback!
Asterisk from Scratch is a well-rounded informative overview of the Asterisk Project, with a focus on the essentials a general "newbie" should know. All are welcome! Whether you are managing a team deploying an Asterisk implementation, evaluating potential replacements for a legacy telephony solution, or are simply new to Asterisk, this talk has something to offer you.

This all-day seminar is broken into multiple sessions, beginning with background information such as the history of Asterisk and examples of fundamental configuration for a call flow and features such as Voicemail, IVR and will include a comparison of SIP channel driver configuration in Asterisk 13.
Speakers
avatar for Alejandro Gutierrez

Alejandro Gutierrez

Director/Owner, Tech 4 Canada
Over nine (9) years of proven experience in the design, implementation and support of successful IT projects (Voice over IP Solutions, Routing and Switching Configurations). Commitment to excellence, business insight, strong customer focus and great technical skills have allowed... Read More →

Tuesday September 27, 2016 1:45pm - 3:00pm MDT
Solana I Solana I
  Asterisk from Scratch   Commercial Track

3:05pm MDT

Afternoon coffee break
Tuesday September 27, 2016 3:05pm - 3:25pm MDT
TBA
  Break/Meal

3:30pm MDT

FreePBX Deployment Best Practices
SESSION OVER? Give us your feedback!
Deploying a communication system isn't just for developers and technicians. This panel will discuss roles and decisions that sales, management and business staff must play in order to deploy a system that fits the needs of a business.
Speakers
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →
avatar for Preston McNair

Preston McNair

As Vice President of Sales at Sangoma US, Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact, and SIPStation product lines and Professional Services. Preston brings more than 20 years of executive... Read More →
avatar for Allison Smith

Allison Smith

CEO, The IVR Voice.com
Allison Smith is proud to have been the Voice of Asterisk since its inception. If you’ve maneuvered through prompts while calling a Fortune 500 company, participated in a telephone customer satisfaction survey, signed onto a conference call, listened to the public airwaves, took... Read More →

Tuesday September 27, 2016 3:30pm - 4:10pm MDT
Cira A
  FreePBX World Track

3:30pm MDT

Asterisk from Scratch - Part 4 - Advanced Dial Plan
SESSION OVER? Give us your feedback!
Asterisk from Scratch is a well-rounded informative overview of the Asterisk Project, with a focus on the essentials a general "newbie" should know. All are welcome! Whether you are managing a team deploying an Asterisk implementation, evaluating potential replacements for a legacy telephony solution, or are simply new to Asterisk, this talk has something to offer you.

This all-day seminar is broken into multiple sessions, beginning with background information such as the history of Asterisk and examples of fundamental configuration for a call flow and features such as Voicemail, IVR and will include a comparison of SIP channel driver configuration in Asterisk 13.
Speakers
avatar for Alejandro Gutierrez

Alejandro Gutierrez

Director/Owner, Tech 4 Canada
Over nine (9) years of proven experience in the design, implementation and support of successful IT projects (Voice over IP Solutions, Routing and Switching Configurations). Commitment to excellence, business insight, strong customer focus and great technical skills have allowed... Read More →

Tuesday September 27, 2016 3:30pm - 4:55pm MDT
Solana I Solana I
  Asterisk from Scratch   Commercial Track

4:00pm MDT

Deploying Digium Phones the easy way with DPMA: How to configure and manage your phones over a variety of networks, protocols, and distributions
SESSION OVER? Give us your feedback!
Speakers
avatar for Scott Griepentrog

Scott Griepentrog

Software Developer, Digium Inc
Scott Griepentrog has several decades of experience working on various software telephony development projects.  These include building protocol adapaters for retail telephone products, test and performance systems using Asterisk, and infrastructure to operate a growing midwest... Read More →

Tuesday September 27, 2016 4:00pm - 5:00pm MDT
Solana H Solana H
  Commercial Track

4:15pm MDT

Staying Relevant: A Case Study in Evolving VoIP Product Lines to Fit the Needs of Today's Resellers and System Integrators
SESSION OVER? Give us your feedback!
 As VoIP continues to grow in popularity, what role does Open Source and FreePBX play in the shift from analog to SIP and IP communications? How must businesses adapt? Daniel Noworatzky of TeleDynamics, a Sangoma Platinum Partner, will share his unique perspective on the trends that have emerged among the TeleDynamics dealer/reseller base. Find out what today's savvy businesses ask for in a telephony solution, where FreePBX fits into the equation, and how TeleDynamics has evolved to be a part of the change.
Speakers
avatar for Daniel Noworatzky

Daniel Noworatzky

Chief Technology Officer, TeleDynamics
As a Sales Engineer and Purchasing Manager since 2006 for TeleDynamics, a worldwide wholesale distributor of telecom equipment and consumer electronics, Daniel has strong product knowledge in understanding VoIP systems and legacy integration. In his current post, he is responsible... Read More →

Tuesday September 27, 2016 4:15pm - 4:55pm MDT
Cira A
  FreePBX World Track

5:00pm MDT

Expo Hall Opening Reception
Tuesday September 27, 2016 5:00pm - 7:00pm MDT
Expo Hall Event Center
  Expo   Party/Networking
 
Wednesday, September 28
 

8:15am MDT

Breakfast
Wednesday September 28, 2016 8:15am - 9:00am MDT
Pre-function area Pre-function area
  Break/Meal

9:00am MDT

Keynote: Bill Ledingham, CTO/EVP of Engineering at Black Duck Software
SESSION OVER? Give us your feedback!
“From macro trends to micro services: How open source software is reshaping the development and deployment of applications and services.”
Speakers
avatar for Bill Ledingham

Bill Ledingham

CTO/EVP of Engineering, Black Duck Software
Bill is the CTO and EVP of Engineering at Black Duck Software, the industry leader in products and solutions which help companies secure and manage their use of open source software. He’s also a partner at Converge Venture Partners, where he actively works with a number of... Read More →

Wednesday September 28, 2016 9:00am - 9:30am MDT
Solana E
  KEYNOTE

10:00am MDT

Converting a Fortune 500 Company to Asterisk
SESSION OVER? Give us your feedback!
Three years ago Synnex converted their entire company to Asterisk. Migrating from Cisco, Avaya, Nortel and other systems into a single global Asterisk system that has been delivering solid performance, shareholder value and true innovation within the company. This session will go over the business and technical lessons learned, what could have been improved and what major corporations need to make the move.
Speakers
avatar for Jonathan Merrell

Jonathan Merrell

Jonathan Merrell leads the Global Information Technology team, with responsibility for the design, implementation, strategy, and governance of the Global Information Technology Group. He has spent over 25 years in the information technology field, designing and implementing highly... Read More →

Wednesday September 28, 2016 10:00am - 10:40am MDT
Solana F Solana F
  Business & Case Studies

10:00am MDT

Go-ing ARI
SESSION OVER? Give us your feedback!
While the predominant programming environments for Asterisk tend to be scripting languages, such as PHP, Ruby, and Javascript, the structure and tooling of Go presents an enjoyable realm in which to build telephony applications. We will build up an ARI-based application, highlighting the main points of the library interface, and demonstrating the power of both the language and Asterisk's newest interface.
Speakers
avatar for Seán C. McCord

Seán C. McCord

Seán C McCord has been implementing clustered Linux systems commercially since kernel version 1.3. Since 2004, he has run CyCore Systems, a boutique consulting agency out of Atlanta, which designs multi-realm, complex software systems for businesses of all sizes, including Asterisk... Read More →

Wednesday September 28, 2016 10:00am - 10:40am MDT
Circa B Circa B
  Developer & Tutorials

10:00am MDT

FreePBX Roadmap - Features, design, 14 and the Sangoma OS 7 
SESSION OVER? Give us your feedback!
With millions of production systems in use today, FreePBX has grown from its beginnings as a tool for writing Asterisk config files to become the world's most widely deployed open source PBX platform. Since 2004, the FreePBX EcoSystem has allowed users, resellers, enthusiasts, and Partners to build robust communications solutions that are powerful but at the same time easy to implement and support. This session will give you an overview of the history of the FreePBX project, its current feature set, and the roadmap for its future.
Speakers
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →
avatar for Andrew Nagy

Andrew Nagy

Director of Software Engineering, Sangoma Technologies, Inc
Andrew started his involvement with Asterisk in 2009 with the creation of the Open Source Endpoint Manager and Provisioner.net Library for FreeBPX (an open source GUI for Asterisk) and over the years has become the lead developer of the FreePBX project. Andrew strongly believes in... Read More →
avatar for Bryan Walters

Bryan Walters

Vice President, Engineering, Sangoma Technologies
Bryan has been intimately involved with Asterisk and FreePBX since 2007. As VP of Software Engineering at Sangoma Technologies, he oversees all aspects of the FreePBX project as well as Sangoma’s full suite of UC and Cloud Strategies. As a true technologist at heart, he continues... Read More →

Wednesday September 28, 2016 10:00am - 10:40am MDT
Cira A
  FreePBX World Track

10:00am MDT

(Dial)Plan to Succeed!
SESSION OVER? Give us your feedback!
Asterisk dialplans often fail to get the attention and planning they deserve. Without a planned structure, over time your dialplan runs the risk of devolving into a collection of cobbled-together, spaghetti-coded contexts that can be difficult to maintain. This session will identify several tools and steps you can take to help ensure your dialplan is a well-thought-out thing of beauty, something you can be proud of, that will serve your company for years into the future.To enable screen reader support, press shortcut ⌘+Option+Z. To learn about keyboard shortcuts, press shortcut ⌘slash.
Speakers
avatar for Dave Martin

Dave Martin

CEO, IO Technologies Inc
Dave started a software development company 23 years ago, writing custom software and developing interfaces with external applications, including Asterisk. He's been actively using Asterisk at his own company for years, and deployed several Asterisk PBXs for clients. He also recently... Read More →

Wednesday September 28, 2016 10:00am - 10:40am MDT
Solana I Solana I
  Integrations & Interfaces

10:00am MDT

Security for SIP and VoIP Infrastructure
SESSION OVER? Give us your feedback!
I'll give an overview about some scenarios you might encounter when putting a SIP Service in the internet. There is an huge amount of people who benefit from insecure systems as well there are lots of people who want's to press money on DOS Attacks. The methods which are used to search the internet for vulnerabilities are mainly pretty simple to protect for. I built an Honey Pot and searched for ways to protect the system. There are ways for protection and i'll show some of them.
Speakers
avatar for Jöran Vinzens

Jöran Vinzens

VoIP Developer, sipgate gmbh
Jöran has been in contact with VoIP system since 2004. First with H323 and short after SIP. First Contact with Asterisk was version 1.something at an interconnection test with an Siemens HiPath. from there on Jöran stuck with Asterisk until now, where Jöran is in a team at sipgate... Read More →

VoIP Security pdf
Wednesday September 28, 2016 10:00am - 10:40am MDT
Solana H Solana H
  Service Provider & Infrastructure

10:00am MDT

Expo Open
Wednesday September 28, 2016 10:00am - 4:00pm MDT
Expo Hall Event Center
  Expo

10:45am MDT

Finding the Real Value in WebRTC
SESSION OVER? Give us your feedback!
In the last several years WebRTC has been herald both as the telecommunications savior as well as its nightmare. Despite some challenges in implementation, Amazon, Facebook, and now finally Apple are all working to make their offerings WebRTC-friendly. It has even made its way into pop culture, as it may be what saves Pied Piper (of HBO’s "Silicon Valley" fame). Through all of this, WebRTC can present itself as a troubling for developers who struggle to maximize its value. They ask: it adds voice, data-channels, and video; so what?

In this session, Chad Hart, Head of Strategic Products at Voxbone, will leverage his experience to discuss the history of WebRTC and how the developer community can leverage it as the ultimate value-add.
Speakers
avatar for Chad Hart

Chad Hart

Vice President of Innovations, Voxbone
Chad Hart is the Vice President of Innovations of global telecommunications provider Voxbone. Chad was recently Senior Director of Product Marketing for Dialogic where he was responsible for strategy, messaging, and ecosystem development for Dialogic’s PowerMedia media processing... Read More →

Wednesday September 28, 2016 10:45am - 11:30am MDT
Solana F Solana F
  Business & Case Studies

10:45am MDT

The Convergence of APIs & Telecom
SESSION OVER? Give us your feedback!
The telecommunications industry is huge, but innovation continues to be hampered by the complexity and amount of time it takes to acquire and add calling and messaging capabilities to new applications and services. There is a new wave of software providers, armed with powerful APIs & SDKs, who are transforming the industry by giving enterprise developers direct access to carrier-grade telephony resources. We are now seeing thousands of use cases that previously seemed well outside the realm of possibility for most enterprises. When you combine APIs with open source software such as Asterisk, enterprises are able to create unique user experiences for the on-demand consumer.
Speakers
avatar for Sean Hsieh

Sean Hsieh

Co-Founder & Chief Product Officer, Flowroute
Sean’s lifelong passion for entrepreneurship, technology, culture, and design is the perfect foundation for his role as CPO at Flowroute. At Flowroute, Sean manages product strategy and ensures user focused development and execution. His marketing and design talents have served... Read More →


Wednesday September 28, 2016 10:45am - 11:30am MDT
Cira B
  Developer & Tutorials

10:45am MDT

PBXact Unified Communications + Cloud: A Commercially Supported UC Platform Based on FreePBX and Designed for the Channel 
SESSION OVER? Give us your feedback!
PBXact Unified Communcations provides a fully featured commercially supported platform based on FreePBX with options for Cloud, premise and hosted infrastucture. Ten extensions in ten minutes, with no telephony experience required. It's possible with the new PBXact UCC, which brings the freedoms you expect from a FreePBX-based platform to the cloud, with an advanced GUI designed to simplify and speed deployments. This session will introduce you to PBXact UCC and walk you through basic setup and configuration.
Speakers
avatar for Preston McNair

Preston McNair

As Vice President of Sales at Sangoma US, Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact, and SIPStation product lines and Professional Services. Preston brings more than 20 years of executive... Read More →

Wednesday September 28, 2016 10:45am - 11:30am MDT
Cira A
  FreePBX World Track

10:45am MDT

Integrating APIs with Asterisk through Adhearsion
SESSION OVER? Give us your feedback!
Integrating Asterisk with third party APIs who do not provide a direct interface, such as IBM Watson and Wit.ai, through Adhearsion and Ruby. ASR and sentiment analysis will provide our IVRs with an unparalleled ability to not only understand what callers say, but also what their desires and intent are. Dialplan applications can be complex to set up to use those APIs, and web applications are not well suited to that type of application. Adhearsion, the Ruby voice application framework, makes it easy and fun!
Speakers
avatar for Luca Pradovera

Luca Pradovera

Principal, Mojo Lingo
A software engineer, I have always been interested in the challenges posed by real time messaging/signaling applications and telephony.Making a phone ring still has a special feeling to me!I have been involved with the development of the Adhearsion framework since version 0.x, and... Read More →

Wednesday September 28, 2016 10:45am - 11:30am MDT
Solana I Solana I
  Integrations & Interfaces

10:45am MDT

VoIP and RTC Troubleshooting using the SIPCAPTURE Stack
SESSION OVER? Give us your feedback!
Discover the SIPCAPTURE Stack, a platform-agnostic modular suite of Open-Source RTC and VoIP Capture, Monitoring and Troubleshooting tools featuring HOMER 5 and its powerful packet capture companions providing tight native integration with Asterisk 12+ as well as all major OSS VoIP Platforms (Kamailio, OpenSIPS, FreeSwitch and more coming) and sockets to plug external packets, logs, media reports and statistics.
Speakers
avatar for Lorenzo Mangani

Wednesday September 28, 2016 10:45am - 11:30am MDT
Solana H Solana H
  Service Provider & Infrastructure

11:30am MDT

Morning Coffee Break
Wednesday September 28, 2016 11:30am - 11:45am MDT
Expo Hall Event Center
  Break/Meal

11:45am MDT

How IVR is killing Customer Service
SESSION OVER? Give us your feedback!
A company’s IVR is often at odds with trending changes in customer service. Callers have redefined what it means to be fast, accurate, turnkey, and always open for business. It’s astounding how often we encounter a call flow which gets in the way of customer expectations, and Allison Smith – the Voice of Asterisk – will guide you through changes you need to make to your IVR in order to comply with the modern, ever-changing landscape of customer expectations.To enable screen reader support, press shortcut ⌘+Option+Z. To learn about keyboard shortcuts, press shortcut ⌘slash.
Speakers
avatar for Allison Smith

Allison Smith

CEO, The IVR Voice.com
Allison Smith is proud to have been the Voice of Asterisk since its inception. If you’ve maneuvered through prompts while calling a Fortune 500 company, participated in a telephone customer satisfaction survey, signed onto a conference call, listened to the public airwaves, took... Read More →

Wednesday September 28, 2016 11:45am - 12:30pm MDT
Solana F Solana F
  Business & Case Studies

11:45am MDT

Getting Your Asterisk In Gear: Web Services Edition
SESSION OVER? Give us your feedback!
It’s time to broaden our horizons and stop thinking of Asterisk as a standalone system, but as a critical real-time component in an increasingly services-based world. Even if it’s something as simple as your company IVR, integrating Asterisk into the greater Internet can do amazing things – how about leaving status updates from Twitter for after-hours interactivity? This session will focus on ways to integrate Asterisk into a larger ecosystem of web services using solutions like Docker, Redis, Kafka and Adhearsion.

We’ll cover what tools exist to help get information in and out of your Asterisk, multiple scenarios in which that information could be useful in other business situations, and practical examples. We’ll take a walk through the backend systems of a wireless telecom powered by open-source software and examine how scale starts to affect different pieces of the infrastructure, from billing to customer support and, as promised, how you manage your Twitter feed!

Creating an cluster has never been easier, so let’s get your Asterisk in gear.
Speakers
avatar for Evan McGee

Evan McGee

Co-Founder, CTO, hifelix.io
Evan McGee is Co-Funder of Felix, a phone assistant platform for mobile professionals. He also serves as the Chief Technology Officer at RingPlus, an MVNO technology company. At Felix they are working to bring simplicity to the realtime communications side of entrepreneurs and... Read More →

Wednesday September 28, 2016 11:45am - 12:30pm MDT
Circa B Circa B
  Developer & Tutorials

11:45am MDT

Star What? Toss That Feature Code Cheat Sheet - Use Phone Applications Instead
SESSION OVER? Give us your feedback!
Unless your memorization skills qualify you for a Pi Day contest, you probably have a cheat sheet filled with FreePBX feature codes. What if you and your end users could navigate through powerful calling features and options without worrying about remembering what goes with the star key? In this presentation, Tony Lewis will show you how to use built-in phone apps to intuitively manage Sangoma Phones.
Speakers
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →

Wednesday September 28, 2016 11:45am - 12:30pm MDT
Cira A
  FreePBX World Track

11:45am MDT

ARI Scaling and Production
SESSION OVER? Give us your feedback!
The way we build applications around Asterisk has completely changed over the past couple of years. We now have the ARI leaving Asterisk to be a dumb media engine driven by your application using the ARI. This is great, but the way we write applications with the ARI needs to be different to how we would typically tackle application development with the AGI or even AMI. Creating a scalable solution that doesn't grind to its knees when there's an issue is vital. Building for resilience and uptime in the ARI era is completely different to how we may have done it just a few years ago. Come hear how to build a solution which isn't rigid, isn't monolithic and isn't going to collapse at the first issue thrown at it. Come hear how you can create a highly scalable, stable and secure solution for this generation.
Speakers
avatar for Dan Jenkins

Dan Jenkins

CEO | Founder | Engineer, Nimble Ape Ltd
Founder of Nimble Ape, a Real-Time Communications Consultancy based in the UK, Google Developer Expert specializing in WebRTC and organizer of CommCon, a conference for Open Source RTC in the UK, Dan is always busy with some project. His knowledge of Asterisk, it's APIs and how those... Read More →

Wednesday September 28, 2016 11:45am - 12:30pm MDT
Solana I Solana I
  Integrations & Interfaces

11:45am MDT

Asterisk and the Social Internet of Things
SESSION OVER? Give us your feedback!
Asterisk support for WebRTC and websocket based SIP clients combined with cloud connectivity enablement has allowed us to build out a distributed voice-enabled social network, with social connections between organizations and colleagues, and Asterisk-based PBXs.
Using an IoT inspired model, our Asterisk based PBXs participate in a pure web-tech based social network, wanderweb.net, by signing in to the same https service as ordinary human users. Javascript is served up to an Node based shell to enable web-driven code-on-demand applications to run on site.
The wanderweb.net IoT client is a code-on-demand application delivered to the Node.js shell on the Asterisk PBX. It authenticates with, then opens a secure websocket to wanderweb.net. It also opens websockets to Asterisk as required for SIP registrations. The websockets are bridged in order to deliver bidirectional SIP communications between the Asterisk instance and a SIP proxy in the cloud. The same websocket is also used for OAM and http connection to the platform.
The rapid advances of ARM SoC based platforms, driven by mobile applications, has resulted in the availability of many powerful, low cost, energy efficient platforms that are ideal for Asterisk applications. At the same time, Linux distributions such as Ubuntu now have standardized ARM architecture software ecosystems. We have released a quad core ARM based PBX/Gateway product that runs Asterisk and the rest of our software stack, as used on our more traditional Intel architecture products. This includes the WebRTC and IoT client features. With this we are able to offer an extremely low cost on-site solution that supports WebRTC based UC mobility through its interaction with wanderweb.net.T
Speakers
avatar for Mike Walton

Mike Walton

Technical Director, Far South Networks
Michael has been working in the telecommunications R&D industry for 23 years. His unusually broad base of experience includes DSP, telco and embedded computing hardware development, device software design and implementation, system architecture and more recently, full stack voice-enabled... Read More →

Wednesday September 28, 2016 11:45am - 12:30pm MDT
Solana H Solana H
  Service Provider & Infrastructure

12:30pm MDT

Lunch
Wednesday September 28, 2016 12:30pm - 1:30pm MDT
Expo Hall Event Center
  Break/Meal

1:30pm MDT

How Asterisk Changed a Political Landscape
SESSION OVER? Give us your feedback!
In South Africa’s recent Local Government Elections, a major political party used Asterisk extensively to help them win more support than ever before. Clarotech were their partner; I would like to share with the community how Asterisk helped our client to achieve this political goal.
Speakers
avatar for Antony Russell

Antony Russell

Group Technical Director, Clarotech Consulting
Antony Russell was born in Bedford, UK and moved to South Africa when he was eleven. He graduated from the University of Cape Town with a B.Sc. (Hons) in Computer Science in 1987 and then worked at a number of Information Technology firms before founding Clarotech with Colin Fair... Read More →

Wednesday September 28, 2016 1:30pm - 2:15pm MDT
Solana F Solana F
  Business & Case Studies

1:30pm MDT

IP PABX over 3g/4g
SESSION OVER? Give us your feedback!
I would like to discuss the use of IP PABX over the 3G/4G networks with the aim of better communication. Also i will be covering the performance reporting aspects of this communication.
Speakers
avatar for Usman Ahmed

Usman Ahmed

I am a professional trainer and speaker. I have experience of speaking at corporate events, public meeting, community meetings. Mostly about IT and Telecom

Wednesday September 28, 2016 1:30pm - 2:15pm MDT
Circa B Circa B
  Developer & Tutorials

1:30pm MDT

From Alerts to Zero Touch Provisioning: Advanced Features of Sangoma Phones
SESSION OVER? Give us your feedback!
Engineered by the same team who brings you FreePBX, Sangoma IP Phones offer advanced configuration options that are not readily available from other handset manufacturers. In this session, Tony will review product design considerations and features such as alerts, background images, BLFs, hot desking, VPN integration, and Zero Touch Provisioning. Through live demos, you'll learn more about the tight integration between Sangoma Phones and FreePBX, as well as the unique features that set these phones apart.
Speakers
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →

Wednesday September 28, 2016 1:30pm - 2:15pm MDT
Cira A
  FreePBX World Track

1:30pm MDT

Just Married: Open Stack and Asterisk
SESSION OVER? Give us your feedback!
OpenStack is the hottest platform for deploying a cloud. However, what is a "cloud" actually made up of? What is OpenStack? What does it take to deploy OpenStack? Is there a way to deploy OpenStack in a home lab? Is it possible to get Asterisk running "in" the cloud? All of these questions will be answered, including tracing calls through virtually deployed environments.
Speakers
avatar for Russell Feeser

Russell Feeser

I started into the training industry by teaching the Session Initiation Protocol (RFC 3261). After a year of teaching SIP, I found my skill set in demand to help build, trace, troubleshoot, and help others understand the IP Multimedia Subsystems (IMS) being deployed within the US... Read More →

Wednesday September 28, 2016 1:30pm - 2:15pm MDT
Solana I Solana I
  Integrations & Interfaces

1:30pm MDT

Lowering Asterisk Registration Rates with Mid-registrar
SESSION OVER? Give us your feedback!
VoIP setups with a majority of subscribers using mobile devices with high registration rates can put a lot of strain or even become performance killers for advanced PBX systems such as Asterisk. By adding a mid-registrar layer capable of converting the high-rate incoming traffic into a low-rate variant (by changing the registration lifetime / expiry time), we can both improve the scalability and reduce the complexity of such platforms. The presentation will cover the scenario description, common pitfalls and possible ways of overcoming them, as well as a live demo using the latest open-source software available.
Speakers
avatar for Liviu Chircu

Liviu Chircu

VoIP Engineer/Software Developer, OpenSIPS
Passionate about software architecture and design, code reviewing and anything involving automation.Liviu Chircu has been involved with OpenSIPS and the VoIP world for over 7 years. He is a software developer and VoIP consultant for OpenSIPS Solutions. Armed with extensive knowledge... Read More →

Wednesday September 28, 2016 1:30pm - 2:15pm MDT
Solana H Solana H
  Service Provider & Infrastructure

2:20pm MDT

¡Viva la Revolución! - An Audience with Jim 'Duuuude' Dixon
SESSION OVER? Give us your feedback!
The History of Asterisk, how it began, and how it became a major part of changing telephony as we know it.
Speakers
avatar for Jim Dixon

Jim Dixon

"Telecom visionary/revolutionary -- Envisioned, architected and led the revolution that made telephony what it is today. Worked with Mark Spencer, creating the first realistic/usable versions of Asterisk.Created the Zapata Telephony technology (hardware PSTN interface), allowing Asterisk... Read More →

Wednesday September 28, 2016 2:20pm - 3:05pm MDT
Solana F Solana F
  Business & Case Studies

2:20pm MDT

Handling multiple requests to Asterisk using Redis
SESSION OVER? Give us your feedback!
Redis helps to manage multiple requests to Asterisk and this method avoids your Asterisk PBX crashing when multiple requests are sent to it.
Speakers
avatar for Miguel Angel Torres Govea

Miguel Angel Torres Govea

VoIP/CTI Sr Leader, System Architect, Price Travel Holding
Computer Systems Engineer, tech enthusiastic, loves Maker Ideology. Currently works at PriceTravel Holding as VoIP/CTI Senior SysAdmin. At PTH he builds, maintains, and develops features/tools to the Telephony Communications Infrastructure and Call Center Software solutions that he's... Read More →

Wednesday September 28, 2016 2:20pm - 3:05pm MDT
Cira B
  Developer & Tutorials

2:20pm MDT

Help Us Help You: Best Practices for FreePBX Support and Debugging
SESSION OVER? Give us your feedback!
With a worldwide community of users, support technicians, and developers standing behind FreePBX, help is available when you need it. How can you obtain the best possible support and the quickest resolution to your issue? It's all about providing the right data and striking a balance between "too much" and "too little." Fortunately, FreePBX has built-in tools that can assist you in obtaining logs, debugging, and working with support technicians. This seminar will introduce you to those tools and prepare you to handle issues so that your system can be back up and running in no time.
Speakers
avatar for Andrew Nagy

Andrew Nagy

Director of Software Engineering, Sangoma Technologies, Inc
Andrew started his involvement with Asterisk in 2009 with the creation of the Open Source Endpoint Manager and Provisioner.net Library for FreeBPX (an open source GUI for Asterisk) and over the years has become the lead developer of the FreePBX project. Andrew strongly believes in... Read More →

Wednesday September 28, 2016 2:20pm - 3:05pm MDT
Cira A
  FreePBX World Track

2:20pm MDT

Interesting or unusual applications of Asterisk (beyond the PBX)
SESSION OVER? Give us your feedback!
My experience and skills in IT operations, solution architecture, assessment and strategy development has been well honed due to working in the industry during its booming era. I have a proven record of providing leadership in the evaluation, selection and implementation of new information systems technologies and have been involved deeply in full scale implementation of core IT projects in the company.

Specifically, I want to present my skills in the area of telecommunications as a manager by seven years, billing postpaid with different applications and different models, provisioning and mediation, access to legacy nodes and core nodes, migrations, integrations, development of peripheral applications and management of APIS. Additional my experience in human resources management, renovation and transformation of IT departments and data centers, change management, management of risk situations, technological renovation and project management of infrastructure and implementations.
Speakers
avatar for Carlos Celis

Carlos Celis

"My experience and skills in IT operations, solution architecture, assessment and strategy development has been well honed due to working in the industry during its booming era. I have a proven record of providing leadership in the evaluation, selection and implementation of new information... Read More →

Wednesday September 28, 2016 2:20pm - 3:05pm MDT
Solana I Solana I
  Integrations & Interfaces

2:20pm MDT

OpenSIPS Cluster: a natural choice for building your distributed VoIP Platform
SESSION OVER? Give us your feedback!
OpenSIPS 2.2.0 comes with a new built-in clustering support - an easy way to grow your OpenSIPS based platform for scaling and geo-distribution. Data and services are naturally shared and extended across all OpenSIPS instances inside a cluster - global handling of dialogs, call limits or user registrations. The clustering support extends further OpenSIPS itself, allowing global handling of external clusters, such as Asterisk pools of servers. It will show how easy it is to create a setup that increases your platform's capacity and makes it easy to scale.
Speakers
avatar for Răzvan Crainea

Răzvan Crainea

Core Developer, OpenSIPS
Răzvan has is part of the OpenSIPS project since summer 2010, and ever since he's been involved in developing various VoIP Platforms using OpenSIPS at their core. He's an open source enthusiast, with contributions to several Open Source projects such as FreeSWITCH, RTPProxy, RTPEngine... Read More →

Wednesday September 28, 2016 2:20pm - 3:05pm MDT
Solana H Solana H
  Service Provider & Infrastructure

3:05pm MDT

Afternoon Coffee Break
Wednesday September 28, 2016 3:05pm - 3:25pm MDT
Expo Hall Event Center
  Break/Meal

3:25pm MDT

What's new in the world of Speech Recognition?
SESSION OVER? Give us your feedback!
Earlier this year, Google made waves by announcing the availability of their speech recognition API as a paid service. This means that developers using Google’s API, for the first time, can build real applications on their platform without fear of the service being yanked or altered unexpectedly. Besides having excellent accuracy, Google also covers many languages. This is just one example - the entire speech recognition and “conversational UI” space is heating up. This talk is a review of the options available to developers and integrators. We’ll explore what works best for telephony and Asterisk vs. mobile apps and WebRTC. We’ll look at features and limitations of the various engines in each context. We’ll also demo this technology in action, in Asterisk, in WebRTC, and in an appliance: Amazon’s Echo.
Speakers
avatar for Ben Klang

Ben Klang

VP of Business Technology, Power Home Remodeling
Ben Klang has been fascinated with communication technology since before he can remember. As VP of Business Technology, he leads a department of software developers and operations people who create innovative, integrated systems that deliver tremendous business value every day. Previously... Read More →

Wednesday September 28, 2016 3:25pm - 4:10pm MDT
Solana F Solana F
  Business & Case Studies

3:25pm MDT

PJSIP: Tuning for Performance
SESSION OVER? Give us your feedback!
Learn how tune the Asterisk PJSIP channel driver for a high volume environment. Includes discussions about, and examples of, configuring realtime database access, the use of caches and other configure options and distrbution of workload.Ma
Speakers
avatar for George Joseph

George Joseph

Software Developer, Digium, Inc.
George is a 38 year veteran of the telecommunications industry havingworked in both Systems and Operations organizations at companies suchas Level 3, Avaya, Zayo Bandwidth and MCI.  His experience ranges fromtower climbing and mechanical switching systems to high-volume,high-availability... Read More →
avatar for Mark Michelson

Mark Michelson

Software Developer, Digium
Mark Michelson has over 8 years experience developing for Asterisk and is the open source team lead for the Asterisk project at Digium. His tenure as an Asterisk developer has given him experience in most areas of the Asterisk codebase. Mark is most excited about the future of Asterisk... Read More →


Wednesday September 28, 2016 3:25pm - 4:10pm MDT
Cira B
  Developer & Tutorials

3:25pm MDT

FreePBX Developer Panel - Topic Design Decisions - How Community Input Builds a Better PBX
SESSION OVER? Give us your feedback!
Every Monday at 4 PM eastern, the FreePBX Team has planning sessions for FreePBX. Learn how to get your say in the process, and how developers implement your design decisions and feature suggestions into the product roadmap.
Speakers
avatar for James Finstrom

James Finstrom

Software Engineer, Sangoma Technologies
James has been involved in one way or another with the FreePBX project for the past 10 years. He is an open source evangelist promoting and contributing time and code to various open source projects over the years. Prior to working with FreePBX, he worked in traditional telephony... Read More →
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →
avatar for Andrew Nagy

Andrew Nagy

Director of Software Engineering, Sangoma Technologies, Inc
Andrew started his involvement with Asterisk in 2009 with the creation of the Open Source Endpoint Manager and Provisioner.net Library for FreeBPX (an open source GUI for Asterisk) and over the years has become the lead developer of the FreePBX project. Andrew strongly believes in... Read More →
avatar for Bryan Walters

Bryan Walters

Vice President, Engineering, Sangoma Technologies
Bryan has been intimately involved with Asterisk and FreePBX since 2007. As VP of Software Engineering at Sangoma Technologies, he oversees all aspects of the FreePBX project as well as Sangoma’s full suite of UC and Cloud Strategies. As a true technologist at heart, he continues... Read More →

Wednesday September 28, 2016 3:25pm - 4:10pm MDT
Cira A
  FreePBX World Track

3:25pm MDT

Asterisk Rest Interface with Swift
SESSION OVER? Give us your feedback!
Examples on how to create code that works with Apple's Swift programming language and the Asterisk Rest Interface. Demonstrating Apple TV interfaces to show status of calls on a server.
Speakers
avatar for Matt Riddell

Matt Riddell

CTO, Create Offshore Company
Providing IT and infrastructure development for a growing business based in Panama. It helps customers to move everything offshore. Offshore banking, investments, hosting, encrypted chat and communications through to even offshoring yourself - immigration.

Wednesday September 28, 2016 3:25pm - 4:10pm MDT
Solana I Solana I
  Integrations & Interfaces

3:25pm MDT

Real-time Charging for distributed platforms using CGRateS
SESSION OVER? Give us your feedback!
Internet Telephony has evolved over the years from simple office PBX to clustered voice services. CGRateS project was born out of today’s market demand for performance and scalability when it comes to Real-Time Charging.
In this talk Dan will briefly introduce CGRateS’s architectural concepts and advantages of using it for distributed charging, exemplifying use cases for account bundles, fraud detection with automatic mitigation or advanced real-time call statistics with actions triggered on threshold hits.
CGRateS is a battle-tested real-time Charging Engine which supports 4 different charging modes: Prepaid, Pseudo-prepaid, Postpaid and Rated
Speakers
avatar for Dan Christian Bogos

Dan Christian Bogos

"He is the founder of ITsysCOM [www.itsyscom.com], experienced communications architect and VoIP specialist. Dan is a double graduate of Politechnica University, Timisoara, with post-graduate specialization in Communication Protocols and Software Development. For the past years, he... Read More →

Wednesday September 28, 2016 3:25pm - 4:10pm MDT
Solana H Solana H
  Service Provider & Infrastructure

4:00pm MDT

EXPO Hall closes
Wednesday September 28, 2016 4:00pm - 4:01pm MDT
Expo Hall Event Center
  Expo

4:30pm MDT

All Conference Happy Hour - Sponsored by Voxbone
Happy Hour is brought to you by Voxbone.
Voxbone believes in a world where ordering and configuring Voice over IP (VoIP) telecom services is as simple as buying any Internet service. Voxbone's role is to provide automated access to the global voice network by combining a high quality infrastructure with the flexibility of Voice over IP.
Wednesday September 28, 2016 4:30pm - 6:30pm MDT
Solana E
  Expo

4:30pm MDT

Dangerous Demos/All-Conference Happy Hour
Wednesday September 28, 2016 4:30pm - 6:30pm MDT
Solana E
  Party/Networking
 
Thursday, September 29
 

8:15am MDT

Breakfast
Thursday September 29, 2016 8:15am - 9:00am MDT
Pre-function area Pre-function area
  Break/Meal

9:00am MDT

Keynote: Chris Matthiue, Director of IoT Engineering at Citrix
SESSION OVER? Give us your feedback!
Matthiue will present “Asterisk of Things”. He will point to why Asterisk is in a key position to bridge machine-to-human-to-machine communications – both in technological terms, and as the IoT (a market expected to grow to nearly $20 trillion over the next five years) and Asterisk communities continue to align. 
Speakers
avatar for Chris Matthieu

Chris Matthieu

Director, IoT Engineering, Citrix Octoblu
Chris Matthieu is the co-founder and CTO of Octoblu, a revolutionary real-time IoT platform recently acquired by Citrix. Octoblu connects things, systems, people and clouds to a global mesh network allowing users to automate and control design flows, processes and sensor data, and... Read More →

Thursday September 29, 2016 9:00am - 9:45am MDT
Solana E
  KEYNOTE

10:00am MDT

Asterisk: A story of Hope & Encouragement
SESSION OVER? Give us your feedback!
Asterisk has given "The Power to Play" to so many people, and in playing they have learned.
In learning they have created solutions of value to countless businesses and people.
Come to the talk to hear some of the Asterisk story and see some examples of where it has brought Hope, Encouragment and Inspiration to different peoples around the world.
This talk will also touch on the power of Asterisk in its most recent versions and the power to come in using Asterisk with WebRTC. 
Speakers
avatar for David Duffett

David Duffett

Worldwide Community Director, Asterisk & FreePBX and AstriCon Emcee, Digium, A Sangoma Company
A Published Author, Chartered Engineer, globally experienced trainer and public speaker (requested by name by conference organisers in the US and UK).David is editorially responsible for AstriCon (THE annual global Asterisk event, where David also initiated an Asterisk-based contest... Read More →

Thursday September 29, 2016 10:00am - 10:40am MDT
Solana F Solana F
  Business & Case Studies

10:00am MDT

Working around faulty networks
SESSION OVER? Give us your feedback!
I would like to go over the most common network related issues we have encountered as an ITSP including:
1) ISP's blocking port 5060
2) Setting up P2P tunnels to get around issues (including basics in configuring etc.)
3) RTP hijacking and how to best protect against it.
4) Latency issues creating issues with RTP and how to best get around it (e.g. jitter buffer).
Speakers
avatar for Dovid Bender

Dovid Bender

CTO, The Flat Planet Phone Company Inc
Dovid has been working for Flat Planet phone for the last 12+ years as employee #2. Over time he has helped bring the company from several servers to multiple POP's around the world including France, New York, Cyprus, and Israel. Dovid's major skill set is in telephony, networking... Read More →

Thursday September 29, 2016 10:00am - 10:40am MDT
Circa B Circa B
  Developer & Tutorials

10:00am MDT

FreePBX Performance Upgrades- Making FreePBX Swim Faster and Come Up Drier than Ever Before.
SESSION OVER? Give us your feedback!
The FreePBX development team discusses changes, both major and minor, and how they increase performance and scalability of the FreePBX platform.
Thursday September 29, 2016 10:00am - 10:40am MDT
Cira A
  FreePBX World Track

10:00am MDT

Catching Fraudsters with Asterisk!
SESSION OVER? Give us your feedback!
There are lots of services out there that provide phone fraud detection, alerting, speaker recognition, call content analysis, etc.
The selection in huge.
How can a merchant even tell if he’s got a phone fraud problem?
And once he admits the problem exist - how can he address the situation?

This session will review few methods of fraud detection and prevention,
while focusing about how can a merchant/call-centre take advantage of
Asterisk (combined with couple of open-source libraries) and start catching fraudsters.

And the cherry on top:
The merchant’s website can help catch (phone) fraudsters as well!

This session will include few (real world!) examples that show how few
countermeasures can reduce and even eradicate a fraud problem from your call-centre.
Speakers
avatar for Or Polaczek

Or Polaczek

Lead Mobile Engineer, Forter
"I am a software developer with 8+ years of experience. As a Research Engineer at Forter, i'm developing new methods aimed to help e-commerce merchants prevent credit-card fraud on their website / call centre. Before I've started working at Forter, I helped creating a cross-platform... Read More →

Thursday September 29, 2016 10:00am - 10:40am MDT
Solana I Solana I
  Integrations & Interfaces

10:00am MDT

Securing Asterisk with Kamailio
SESSION OVER? Give us your feedback!
Kamailio and Asterisk together can provide an enterprise class, secure VoIP system. Kamailio can help your deployment remain strong during brute force attacks, fraud attempts, and other security threats in today's world.
Speakers
avatar for Fred Posner

Fred Posner

VoIP Engineer, LOD Communications, Inc.
After working with solutions such as Acme Packet, Broadsoft, Cisco, and others, Fred discovered Asterisk and quickly embraced open source software in telecommunication. A large (yes, it’s a fat joke) proponent of Asterisk and Kamailio, Fred currently provides Kamailio / VoIP consultation... Read More →

Thursday September 29, 2016 10:00am - 10:40am MDT
Solana H Solana H
  Service Provider & Infrastructure

10:00am MDT

Expo Open
Thursday September 29, 2016 10:00am - 2:00pm MDT
Expo Hall Event Center
  Expo

10:45am MDT

Building a Custom Open Source Asterisk Module that Enables Web Streaming, Text-to-Speech, Prompts, Music, and More
SESSION OVER? Give us your feedback!
Want to learn how to take modern web technology such as streaming, and apply it to sound files so they can be easily scaled up? At Telmate, we’ve built an open source Asterisk module that allows you to do just that! Plus you can do away with all your scalability woes.

Hear about all the trials and travails we’ve experienced at Telmate while navigating through different technologies to help us accomplish high availability and scalable sounds.

As you already know, managing your sound files can be a daunting task for any business; particularly when it comes to sound generation and TTS.

When the session is over you’ll walk away with some cool, new implementations and methodologies that you can take back and apply to your Asterisk cluster. We’ll also point you to the project where you can “GIT” the information. Cool, right?

This session is led by Mitch Rodrigues, a self-taught software engineer with 13 years of coding experience. In 2012, he began working at Telmate, a leading provider of secure corrections and community corrections solutions. He’s currently a Senior Software Engineer / Tech Lead.
Speakers
avatar for Mitch Rodrigues

Mitch Rodrigues

Mitch Rodrigues is a self-taught software engineer with 13 years of coding experience. In 2012, he began working at Telmate, a leading provider of secure corrections and community corrections solutions, and is currently a Senior Software Engineer / Tech Lead.Mitch built his career... Read More →

Thursday September 29, 2016 10:45am - 11:30am MDT
Solana F Solana F
  Business & Case Studies

10:45am MDT

Mobile VoIP is so damn hard!
SESSION OVER? Give us your feedback!
Whatsapp, Facebook, Hangouts, Viber, Skype - they all do it, and they do it fairly well. But if you ever tried developing your own mobile application, you rapidly realised it's not as simple as it would seem.

The coding isn't the thing that makes it hard and complex, it's all the things around it that make it such a pain. Since 2012 we've developed multiple products and services utilising mobile VoIP, this talk will talk about the various pitfalls in provisioning mobile applications, working in harsh environments, dealing with device profiling and other aspects of creating a mobile VoIP application.
Speakers
avatar for Nir Simionovich

Nir Simionovich

CEO and Founder, GreenfieldTech 2015 Ltd
He is the founder of GreenfieldTech, a company with focus on open source telephony. As an open source integration expert and evangelist, Nir Simionovich has delivered memorable conference speeches and participated in panels in many parts of the world. These include North America... Read More →

Thursday September 29, 2016 10:45am - 11:30am MDT
Circa B Circa B
  Developer & Tutorials

10:45am MDT

Kamailio & FreePBX
SESSION OVER? Give us your feedback!
 Kamailio helps your FreePBX deployment by providing increased security, load balancing, least cost routing, and more.  In this talk, Fred Posner introduces you to Kamailio and how it loves working with FreePBX.
Speakers
avatar for Fred Posner

Fred Posner

VoIP Engineer, LOD Communications, Inc.
After working with solutions such as Acme Packet, Broadsoft, Cisco, and others, Fred discovered Asterisk and quickly embraced open source software in telecommunication. A large (yes, it’s a fat joke) proponent of Asterisk and Kamailio, Fred currently provides Kamailio / VoIP consultation... Read More →

Thursday September 29, 2016 10:45am - 11:30am MDT
Cira A
  FreePBX World Track

10:45am MDT

Using Asterisk and XMPP to provide greater tools to your customers and your users
SESSION OVER? Give us your feedback!
In this talk I'll show how to make use of Asterisk and XMPP to create tools and facilities that can improve the customer and the user experience.
I'll start with a brief XMPP protocol introduction and its support in Asterisk and then I'll demonstrate two projects (both PoC) that I'm developing:
* IVR's Data Delivery (https://github.com/mhterres/IVR-Data-Delivery), that can be used to expose the data entered in IVR to other softwares used in a company in a simple manner. Using Asterisk ARI API and XMPP this project can optimize the customer experience. And using res_xmpp, the internal user experience can be improved by earlier caller identification.
* XyBot (https://github.com/mhterres/XyBot): XyBot was created to allow users to interact with Asterisk directly from their IM (XMPP) client. In our "unified communications" times, this project shows how to create your own features to attend your needs.
In the end, with the participation of audience, we will discuss more uses of this kind of integration.
Speakers
avatar for Marcelo Hartmann Terres

Marcelo Hartmann Terres

SysAdmin/VoIP Engineer
I'm a Linux SysAdmin with almost 10 years of Asterisk experience. Besides the administration of several Asterisk servers, for years I'm researching and developing some projects that makes use of Asterisk and XMPP to create features and tools that can improve and optimize the customers... Read More →

Thursday September 29, 2016 10:45am - 11:30am MDT
Solana I Solana I
  Integrations & Interfaces

10:45am MDT

VoIP and Kubernetes
SESSION OVER? Give us your feedback!
Moving a VoIP application into the modern container-based cloud can be a daunting task. The networking requirements of VoIP do not fit well with the networking paradigms in use, and the build and configuration environments are equally misaligned. In this talk, we will cover not only the stumbling blocks, but also tools and methods to work around them. The platform focus will be Kubernetes, the open-source cluster operating environment from Google.
Speakers
avatar for Seán C. McCord

Seán C. McCord

Seán C McCord has been implementing clustered Linux systems commercially since kernel version 1.3. Since 2004, he has run CyCore Systems, a boutique consulting agency out of Atlanta, which designs multi-realm, complex software systems for businesses of all sizes, including Asterisk... Read More →

Thursday September 29, 2016 10:45am - 11:30am MDT
Solana H Solana H
  Service Provider & Infrastructure

11:30am MDT

Morning Coffee Break
Thursday September 29, 2016 11:30am - 11:45am MDT
Expo Hall Event Center
  Break/Meal

11:45am MDT

Real-World SDN and Your Future Career
SESSION OVER? Give us your feedback!
Simon's early career was in finance as a fund manager, within what became Deutsche Bank and Barclays Wealth. Simon had discretion to manage over £40m+ of funds before age 21, becoming the youngest qualified member of the Securities Institute. He had a reputation and track record for stock-picking, particularly of technology companies but found his career focussing on senior roles in business recovery and technology troubleshooting.

Simwood (https://simwood.com) was founded in 1996 (as 'eSMS': the world's first global gateway between the Internet and Mobile Phones) and Simon left finance in 1999 to focus on it and a number of other start-ups. He was usually co-founder and occupied roles from CEO to CTO, exiting all of them except Simwood by 2005. As CEO and architect, he shaped the current business of Simwood to be the wholesale voice and mobile operator it is today.

In 2016 he was elected a Director of the London Internet Exchange (http://www.linx.net), the world’s largest member-owned peering exchange operator. LINX operates peering exchanges across the UK and in North Virginia USA.

In that role he speaks widely at industry events, often around the company's extensive research on voice fraud and infrastructure.
Speakers
avatar for Simon Woodhead

Simon Woodhead

CEO, Simwood
Simon Woodhead's early career was in finance as a fund manager, within what became Deutsche Bank and Barclays Wealth. Simon had discretion to manage over 40m+ of funds before age 21, becoming the youngest qualified member of the Securities Institute. Simwood (https://simwood.com... Read More →

Thursday September 29, 2016 11:45am - 12:30pm MDT
Solana F Solana F
  Business & Case Studies

11:45am MDT

Asterisk Testing for Your Deployments and the Project
SESSION OVER? Give us your feedback!
How the Asterisk testsuite helps to uncover issues before they appear in your deployment and how you can use its fundamentals to test the unique parts of your deployment.
Speakers
avatar for Joshua Colp

Joshua Colp

Senior Software Developer, Sangoma
Joshua Colp is a Senior Software Developer at Digium and a long time Asterisk developer. He originally started in the community submitting simple patches and grew into improving and creating new core components of Asterisk itself. He is a self-taught programmer who believes in finding... Read More →
avatar for Scott Griepentrog

Scott Griepentrog

Software Developer, Digium Inc
Scott Griepentrog has several decades of experience working on various software telephony development projects.  These include building protocol adapaters for retail telephone products, test and performance systems using Asterisk, and infrastructure to operate a growing midwest... Read More →

Thursday September 29, 2016 11:45am - 12:30pm MDT
Circa B Circa B
  Developer & Tutorials

11:45am MDT

OpenSIPS & FreePBX
SESSION OVER? Give us your feedback!
OpenSIPS (Open SIP Server) is a mature Open Source implementation of a SIP server with application-level functionalities. Learn how OpenSIPS can work as a frontend for FreePBX, dealing with load-balancing, doing mid-registration and contact aggregation, traffic normalization and others.
Speakers
avatar for Răzvan Crainea

Răzvan Crainea

Core Developer, OpenSIPS
Răzvan has is part of the OpenSIPS project since summer 2010, and ever since he's been involved in developing various VoIP Platforms using OpenSIPS at their core. He's an open source enthusiast, with contributions to several Open Source projects such as FreeSWITCH, RTPProxy, RTPEngine... Read More →

Thursday September 29, 2016 11:45am - 12:30pm MDT
Cira A
  FreePBX World Track

11:45am MDT

Asterisk & Web Panel
SESSION OVER? Give us your feedback!
The Asterisk & Web Panel will be an opportunity for the audience to ask questions and to hear from Asterisk Community members about the role of Asterisk in the move of Communications to the Web.

Speakers
avatar for Matt Fredrickson

Matt Fredrickson

Asterisk Project Manager, Digium, Inc.
Matthew has worked at Digium more or less since 2001. He has a BS in Computer Engineering from the University of Alabama in Huntsville. He wrote Digium's SS7 stack, libss7, as well as maintained and developed its ISDN stack libpri. He also wrote a number of DAHDI drivers and maintained... Read More →
avatar for Dan Jenkins

Dan Jenkins

CEO | Founder | Engineer, Nimble Ape Ltd
Founder of Nimble Ape, a Real-Time Communications Consultancy based in the UK, Google Developer Expert specializing in WebRTC and organizer of CommCon, a conference for Open Source RTC in the UK, Dan is always busy with some project. His knowledge of Asterisk, it's APIs and how those... Read More →
avatar for Chris Matthieu

Chris Matthieu

Director, IoT Engineering, Citrix Octoblu
Chris Matthieu is the co-founder and CTO of Octoblu, a revolutionary real-time IoT platform recently acquired by Citrix. Octoblu connects things, systems, people and clouds to a global mesh network allowing users to automate and control design flows, processes and sensor data, and... Read More →
avatar for Evan McGee

Evan McGee

Co-Founder, CTO, hifelix.io
Evan McGee is Co-Funder of Felix, a phone assistant platform for mobile professionals. He also serves as the Chief Technology Officer at RingPlus, an MVNO technology company. At Felix they are working to bring simplicity to the realtime communications side of entrepreneurs and... Read More →

Thursday September 29, 2016 11:45am - 12:30pm MDT
Solana I Solana I
  Integrations & Interfaces

11:45am MDT

Case Studies: Managing Your Asterisk System
SESSION OVER? Give us your feedback!
Regardless of whether you are using Asterisk for an enterprise, a contact center, or to run a carrier; you need to manage and monitor your network.
In this session Eric will review the various commercial and open source systems you can use to manage your network. This will be done by giving examples and case studies from various types of situation. These will include an enterprise, a contact center, and a cellular carrier.
An emphasis will be towards network uptime and security, and will include a screen capture of a brute force attack.
Speakers
avatar for Eric Klein

Eric Klein

VP Operations, Greenfield
Eric has more than 25 years of experience in the Telecom industry. In addition to his experience in VoIP security at Greenfield Tech and fraud prevention at Humbug Telecom, he has worked for carriers MCI Communications (now part of Verizon) and Cellcom. Eric co-authored RFC4864... Read More →

Thursday September 29, 2016 11:45am - 12:30pm MDT
Solana H Solana H
  Service Provider & Infrastructure

12:30pm MDT

Lunch
Thursday September 29, 2016 12:30pm - 1:30pm MDT
Expo Hall Event Center
  Break/Meal

1:30pm MDT

Scaling: From one office to 100+
SESSION OVER? Give us your feedback!
Whether you start with a single Switchvox or Asterisk system--or a dozen legacy PBXs from a dozen different manufacturers--integrating and federating is a significant challenge.  From dialplans to directories, interoprability challenges and administration considerations, this session will review challenges, lessons learned and best practices.  Voneto has been responsible for deploying many large-scale telephony environments and its customers include several Fortune-100 members and government agencies.
Speakers
avatar for Corey McFadden

Corey McFadden

President, Voneto
Corey McFadden is the founder and President of Voneto LLC, a communication solutions firm that ranks among the top national IP telephony integrators. She brings over 20 years of industry experience to Voneto with a unique background that includes experience in call center operations... Read More →

Thursday September 29, 2016 1:30pm - 2:15pm MDT
Solana F Solana F
  Business & Case Studies

1:30pm MDT

The 'Little' Things
SESSION OVER? Give us your feedback!
In a world where things get rushed and timelines are crunched, Why attention to detail can be the line between success an failure. Doing things right vs doing what is right now can have profound impact on you and your teams moral.
Speakers
avatar for Brian West

Brian West

Brian West is a founding member of the FreeSWITCH team. He has been involved in open source telephony since 2003. Brian was heavily involved in the Asterisk open source PBX Project as a Bug Marshal and developer. In 2005, Brian joined the initiative that eventually lead to the FreeSWITCH... Read More →


Thursday September 29, 2016 1:30pm - 2:15pm MDT
Cira B
  Developer & Tutorials

1:30pm MDT

Session Border Controllers & FreePBX in a hosted environment
SESSION OVER? Give us your feedback!
Learn how putting a powerful SBC in front of your FreePBX hosting cluster provides security, PBX upper-registration, and softswitch capabilitites for your total environment.
Speakers
avatar for Scott Beer

Scott Beer

Director, Solutions Engineering, Sangoma Technologies
Mr. Beer is responsible for Pre-Sales Engineering & Training for a leading enterprise communications transformation to a full solution telecommunication provider, whether On-Premise or Cloud Solutions. Working within the Sales organization to ensure new customers are going to receive... Read More →

Thursday September 29, 2016 1:30pm - 2:15pm MDT
Cira A
  FreePBX World Track

1:30pm MDT

Asterisk and Cisco Video Platform
SESSION OVER? Give us your feedback!
Asterisk is used like a swiss army knife for one of our clinet’s video platform. In this low budget project, multiple asterisk servers with rich functionalities were deployed to address the need for voicemail, audio conferencing, call routing, black listing, ISDN-gateway and many more for the video platform. Currently the undergoing project for the same client is to use asterisk as the webRTC gateway. Asterisk server with multiple embedded codecs succeeded where products from other vendors has failed to integrate to our client’s video platform.
Speakers
AS

Ahmad Sharifinejad

Longtime Asterisk developer/consultant for European countries. Ph.D. graduate from the University of New South Wales in Electrical Engineering and computer science in the field of computer networks and Telecommunication. 100 projects have been delivered to our customers. CTO of Twinintel... Read More →

Thursday September 29, 2016 1:30pm - 2:15pm MDT
Solana I Solana I
  Integrations & Interfaces

1:30pm MDT

Achieving 2000 seat multichannel contact centers with Asterisk
SESSION OVER? Give us your feedback!
Presence Technology is a software company with more than 15 years which offers a best-in-class Multichannel Contact Center Solution which is recognized by Industry Leaders.
On this event, we would like to share a successful story of how Presence Technology decided using Asterisk to extend its Contact Center Solutions with full independence of the Telephony Platform the customer had. Presence Technology will explain how to achieve the utilization of Asterisk and made it scalable to support 2000 agents on a single setup.
In 2015, Presence OpenGate Architecture (powered by Asterisk) represented more than 80% of all deals Presence won. Clients are confident with the Solution & Asterisk Platform. This architecture is dispositioning other solutions such as Avaya, Genesys, etc.
Developing a full telephony platform from scratch was not feasible due to costs and timing, so Presence Technology decided to use Asterisk. Its Open Source approach allowed Presence adapting it to leverage a solution which will gather all features covered by the Avaya, such as: PBX, ACD, Call Classification, Terminal Registration, Encoding, VoIP Protocols, etc. Presence completed Asterisk great features and focus its resources on making it more scalable engineering an N+1 architecture which can be managed as 1 big system and including a common CTI Layer, ACD Engine, Classification Engine, Administration Layer, etc.
Today, and thanks to Asterisk, Presence Technology is able to provide a complete solution end-to-end with Voice, E-mail, SMS, Social Media, Chat and Video channels fully blended. It includes full automation for Voice Outbound and Inbound interactions, including IVR with TTS and ASR capabilities. This automation can be extended to non-voice channels using the Intelligent Routing engine.
Embedding Asterisk into Presence Technology Solution allows deliver a very easy to use solution. The Presence Contact Center Solution is scalable, flexible, affordable, and reliable. Contact Centers are complex environments and Presence just simplifies them.
Speakers
avatar for Alfredo González

Alfredo González

Product Management Director, Presence Technology
Alfredo Gonzalez holds an Engineering IT degree from Saint Louis University (USA). He has broad experience in the IT sector and has held various positions such as IT Manager, EMEA Infrastructure Director and IT Regional Director for Iberia and Latam for multinational companies like... Read More →

Thursday September 29, 2016 1:30pm - 2:15pm MDT
Solana H Solana H
  Service Provider & Infrastructure

2:00pm MDT

EXPO Hall closes
Thursday September 29, 2016 2:00pm - 2:30pm MDT
Expo Hall Event Center
  Expo

2:20pm MDT

Managing Your Brand Reputation: 8 Keys to Success
SESSION OVER? Give us your feedback!
Brand Reputation Management has been a trendy buzz word in the world of marketing, especially with the continued ramp up of social media. Many business owners and managers fail to understand how a poor reputation can damage their company's sales. However, despite its current popularity, brand reputation management is not a new topic. Reputable companies of all sizes have always taken their reputation seriously. In the old days, it was called public or media relations. Today, brand reputation management is about actively managing the conversations about your company and the feedback you receive through all the forms of media. These days this typically occurs online. So what course of action should you take? This session will cover establishing a brand vision, brand monitoring, search engine prominence, social media PR, negative PR management, brand advocacy, reviews and recommendations and developing a culture of customer service.
Speakers
avatar for Susan Elder

Susan Elder

Senior Director of Marketing, Jenne
Susan Elder joined Jenne, Inc. in 2012 after 20+ years of experience in marketing and corporatecommunications and sales leadership positions for various companies and organizations. At Jenne, Elderleads the company’s marketing function which provides marketing programs and services... Read More →

Thursday September 29, 2016 2:20pm - 3:05pm MDT
Solana F Solana F
  Business & Case Studies

2:20pm MDT

Asterisk + ELK: Sailing the seas of logs!
SESSION OVER? Give us your feedback!
Growing a service provider cloud presents a myriad of challenges. Once your company has grown its server count and regardless or the kind of virtualization you use, your monitoring and analysis needs drastically change. We would like to share our experience dealing with some of this growing process, the different types of monitoring services we implemented along with some of the components we developed and how we shaped the logs flow and analysis with the help from the Elastic ELK stack in order to integrate it with our cloud management and orchestration backends.
Speakers
avatar for Gaston Draque

Gaston Draque

VoIP Space Monkey, nexaComm LLC
Gaston Draque is a VoIP development and deployment specialist at Nexacomm, an IP Telephony supplier and Could UC systems based in NYC. He has been working with company's information systems for over 20 years and with Asterisk since 2005. Gaston holds a B.S in Computer Information... Read More →

Thursday September 29, 2016 2:20pm - 3:05pm MDT
Circa B Circa B
  Developer & Tutorials

2:20pm MDT

Desktop Integration for FreePBX - Zulu UC - Current Feature Set and What's Coming Soon
SESSION OVER? Give us your feedback!
Zulu UC expands the FreePBX platform to the desktop. The development team and product managers will discuss features that are already included, as well features they are planning and building now.  If computer telephony integration, customer relations management, or property management systems are important to you, you should attend this session.
Speakers
avatar for Tony Lewis

Tony Lewis

General Manager, Sangoma Technologies
Tony Lewis comes from an entrepreneurial background, successfully starting and running various companies. He brings a wide background in aggressive sales and marketing to Sangoma and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world... Read More →
avatar for Andrew Nagy

Andrew Nagy

Director of Software Engineering, Sangoma Technologies, Inc
Andrew started his involvement with Asterisk in 2009 with the creation of the Open Source Endpoint Manager and Provisioner.net Library for FreeBPX (an open source GUI for Asterisk) and over the years has become the lead developer of the FreePBX project. Andrew strongly believes in... Read More →

Thursday September 29, 2016 2:20pm - 3:05pm MDT
Cira A
  FreePBX World Track

2:20pm MDT

Creating Magical Apps with Asterisk
SESSION OVER? Give us your feedback!
Voice is a rich and natural interface for interacting with humans. Asterisk provides a full toolkit for building voice interfaces. This talk will look at the importance of voice interface design as well as the technology that can realize it. The audience will learn some easy ways to improve voice user experience and get to see what goes into a magical voice interaction.
Speakers
avatar for Ben Klang

Ben Klang

VP of Business Technology, Power Home Remodeling
Ben Klang has been fascinated with communication technology since before he can remember. As VP of Business Technology, he leads a department of software developers and operations people who create innovative, integrated systems that deliver tremendous business value every day. Previously... Read More →

Thursday September 29, 2016 2:20pm - 3:05pm MDT
Solana I Solana I
  Integrations & Interfaces

2:20pm MDT

Asterisk Mobility Call center Applications and API
SESSION OVER? Give us your feedback!
Alicia is a customer service manager working in a multi cultural help desk environment of a large e-commerce, specializing in luggage delivery for people traveling through international airports.
The Alicia customer care is spread across three main airport hubs and she is used to have her team moving frequently across the different customer care offices.

As a result, she is looking for an Asterisk solution able to manage the agent login and logout inside different queues, using either a CTI Desktop application or a Mobile App.

The XCALLY Team will present the concept of a Mobile Application - available for free on the Android market place - able to interact with Asterisk 13, in order to manage the call center agent most common operations, especially useful for teleworker agents, moving then to an example of an Omni Channel WebRTC agent application concept build for Asterisk, optimized for the call center environments.
Speakers
avatar for Diego Gosmar

Diego Gosmar

CEO, XENIALAB
Diego Gosmar, a Telco-Innovation passionate, has more than 20 years of experience in the Telecommunication industry. He started to work on one of the first Voice over IP H.323 technologies in the early 1997 Telecom Italia Labs when he was completing the University studies. In 1998... Read More →
avatar for Giuseppe Innamorato

Giuseppe Innamorato

CTO, XENIALAB
Giuseppe started to work in the Telecommunication market as a technician of telephone exchanges in Telecom Italia in 1980, following the digital evolution until 1984.Subsequently, he participated in the first Unix network deployment (1984-1988).In 1988 he was hired as a manager at... Read More →

Thursday September 29, 2016 2:20pm - 3:05pm MDT
Solana H Solana H
  Service Provider & Infrastructure

3:10pm MDT

AstriCon Wrap Up : Asterisk: Past, Present, and Future
SESSION OVER? Give us your feedback!
“Asterisk: Past, Present, and Future,” will close this year’s event, bringing all the key messages around Asterisk together and looking into the medium-term future. As well as energizing the community with a glimpse into the future strategy for Asterisk, he will also preside over an update of the project delivered by some of the main members of the Asterisk development team.
Speakers
avatar for Matt Fredrickson

Matt Fredrickson

Asterisk Project Manager, Digium, Inc.
Matthew has worked at Digium more or less since 2001. He has a BS in Computer Engineering from the University of Alabama in Huntsville. He wrote Digium's SS7 stack, libss7, as well as maintained and developed its ISDN stack libpri. He also wrote a number of DAHDI drivers and maintained... Read More →
avatar for Matt Jordan

Matt Jordan

Chief Technology Officer, Digium
Matt Jordan joined Digium in July of 2011. Since joining Digium, he has served as lead on the Asterisk open source project, as an Engineering Manager, and as Director of Technology. In June 2016, Jordan was named CTO of Digium. In this role, Jordan is responsible for technology and... Read More →

Thursday September 29, 2016 3:10pm - 3:45pm MDT
Solana E
  KEYNOTE
 
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